Privacy policy

We are committed to protecting your privacy and handling your personal information with care and respect.

INFORMATION WE COLLECT
When you place an order or contact us we collect information including your name, email address, shipping address and payment details. We may also collect information about how you use our website through cookies and analytics tools.

HOW WE USE YOUR INFORMATION
We use your information to process and fulfil your orders, communicate with you about your purchase, send you updates and news if you have subscribed to our mailing list, and improve our website and services.

EMAIL MARKETING
If you subscribe to our mailing list you may receive occasional emails about new products, collections and news from Aurei. You can unsubscribe at any time by clicking the unsubscribe link in any email.

SHARING YOUR INFORMATION
We do not sell your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and fulfilling orders — including payment processors and Australia Post — who are required to keep your information confidential.

PAYMENT SECURITY
All payments are processed securely. We do not store your full payment details on our servers.

COOKIES
Our website uses cookies to improve your browsing experience. You can disable cookies in your browser settings however this may affect the functionality of our website.

YOUR RIGHTS
Under Australian Privacy Law you have the right to access, correct or request deletion of your personal information. To make a request please contact us at hello@aurei.com.au. For any privacy related questions please contact hello@aurei.com.au. This policy is governed by the laws of Australia and may be updated from time to time.